SERVICES TO MEET YOUR NEEDS
Consultation and Assessment
Most people don't understand what options they have when a loved one is being discharged from acute care - or transitioning to the next level of needed care at home or a facility. We will explain how care planning prevents noncompliance, rehospitalization and declining abilities. An assessment of your loved one can help you prepare for ongoing care planning. These assessments can include functional status, medication compliance concerns, home safety, access to healthy foods, hygiene, etc. You will be able to make informed decisions by having information at your fingertips.
Healthcare Transition Coordination
If you or a loved one is overwhelmed with the planning and coordination to ensure safety at home, our advocacy services provide detailed steps for improved independence and assisted care. Our affordable plans save you time, money and stress.
In-Patient Discharge Planning For At-Risk Persons
We can work with the hospital or rehabilitation discharge planners to ensure compliance of hospital plans and put community support systems in place to prevent re-hospitalization. We can coordinate transportation, medication, follow up appointments, meals, etc. to make a successful transition back to the home setting.
First Responder / Medical Face Sheets
When an emergency occurs, every second counts. Our specialized Medical Emergency Face Sheets can be a lifesaving document filled with client specific information needed for family members, caregivers, first responders, physicians, etc. Don't waste time searching for multiple lists when we put all pertinent information in one document. We will provide updates to this document up to three times in one year for our low-cost package price.
Community Resource Assistance / Acquisition
When additional community support is needed, we have the resource information available that may be helpful in times of need. Our extensive database will save you time and unnecessary phone calls that connect you with the right organization. Our personalized referrals are a standard offering on our extended care plan services.
Emergency Preparedness Planning
Personalized plans are essential, whether for a hurricane evacuation plan, estate documentation for emergency contacts or planning for end of life wishes. We will ensure that you and your family have all your plans in place before disaster occurs. These emergency plans will save time when evacuations are necessary.
Educational Talks / Panel Discussions For Long-Term Care Planning
Employer lunch and learns, professional groups, speakers for college classes, support groups, etc. can benefit from having professional healthcare advocates speak at their meeting regarding the navigation of the complex healthcare delivery system. Our presentations can focus on a wide range of topics that include open question/answer dialogue. Equip yourself with peace of mind, BEFORE a crisis occurs. *Zoom meetings are available.
Home Safety Assessments To Age In Place
Approximately one-third of adults age 65 years or older fall in their home each year, resulting in injury, long-term disability and premature loss of independence. Our Certified Home Safety Specialist will identify the risks at your home (inside and out) so you can improve your ability to age in place. A 240-pt checklist with a written report are a part of this valuable service offering.
On-going Care Management
A Care Manager is a professional facilitator who can give advice and provide information about the variety of options available in their area for elder care and services. Care Managers are not only experts in the services available; they also know the quality and costs of different providers. Care Management options can include weekly, bi-monthly or monthly status visits, coordination with physicians on healthcare changes, attending physician appointments, overseeing hospitalization care, etc.
Patient Advocacy
Advocates help those having trouble navigating the healthcare system who either can't get diagnosed or can't find the proper treatment. We assist with insurance problems as well as helping patients navigate their payment systems. Our services may be retained by family members who live too far away to provide support to a sick loved one. A patient advocate helps patients communicate with their healthcare or benefit providers so they get the information they need to make decisions about their health care. These services are generally managed on a short term basis and are priced by the specific task and anticipated hours needed to bring resolution to a healthcare concern.
Person Centered Guardianship Services
A guardian is a surrogate decision-maker appointed by the court or a person prior to 'need' to make either personal and/or financial decisions for a minor or for an adult with mental or physical disabilities. Accordingly, Florida law provides for limited as well as plenary adult guardianship. This type of care is a 'last resort for persons who do not have family members willing or able to assist with the vulnerable persons care'. We advocate for high standards and ongoing education above current state guidelines and uphold the vulnerable persons' right to dignity and participation in their care to the highest level of their ability. **We highly suggest people consider having legal documents in place to prevent guardianship. These include Durable Power of Attorneys and Healthcare Surrogates with primary AND alternate persons named in the documentation. We are happy to assist you in finding the right attorney for your specific needs.