When Healthcare Gets Complicated, You Need Someone Who Knows What to Do Next.
We figure out what needs to happen — and help make it happen.
BHN provides professional care management and patient advocacy for individuals and families facing complex healthcare situations. We identify barriers, coordinate the moving pieces, and help determine what needs to happen next.
Why Families Call BHN
Your family’s independent professional representative inside a fragmented healthcare system.
Healthcare Has Many Moving Parts. No One Is Usually Responsible for Connecting All of Them.
Physicians manage medical care. Hospitals manage hospitalization. Rehabilitation facilities manage rehabilitation. Home health agencies manage the services they provide. Insurance companies manage benefits.
But when all of those pieces need to work together — and something is falling through the gaps — individuals and families are often left trying to coordinate the system on their own.
That’s where BHN comes in.
We look across the entire situation: healthcare needs, medication coordination, providers, appointments, transitions of care, home and safety concerns, services, equipment, benefits, resources, family concerns, and barriers to care.
We figure out what needs to happen — and help make it happen.
“Her strategic planning, detailed consultation, and compassionate professionalism gave our family the best possible outcomes during a very challenging time.”— Verified Google Review
BHN Helps Connect the Pieces
Healthcare needs and provider recommendations
Medication coordination
Physicians, specialists, and providers
Appointments and follow-up
Hospital, rehabilitation, and home transitions
Home environment, function, and safety concerns
Services and equipment
Insurance benefits and resources
Family communication
Barriers to appropriate care
We work for you.
321-615-3112Professional Affiliations
When to Call BHN
Sometimes the hardest part of a complicated healthcare situation is simply knowing what to do next. BHN can step in when you or your family are facing situations such as:
A hospital or rehabilitation discharge is approaching and you are unsure the plan is adequate.
Multiple physicians, appointments, medications, and services need coordination.
You live outside Brevard County and need a professional locally who can represent your family’s interests.
A loved one’s health, cognition, function, or safety has changed and you are unsure what needs to happen next.
Different providers are giving different answers.
Services were supposed to start but something has fallen through.
You are encountering barriers to obtaining appropriate care.
You are concerned that important pieces of the situation are not being connected.
You know something is wrong but do not yet know what the solution is.
“Attending to elder parent care from across the country is extremely difficult, but Tara and her staff make this doable. I am not sure how I would otherwise be doing this without them being ‘boots on the ground.’”
— Verified Google Review
You do not need to know which service to ask for. Tell us what is happening. We will help determine whether BHN is the right professional resource for your situation.
Brevard Healthcare Navigation is a private-pay professional service. For families who choose to engage our ongoing services, a $750 initial retainer is required.
What Families Are Saying
Real experiences from Brevard County families we’ve had the privilege of serving.
“Tara guided us through every step of the process — from understanding insurance coverage to navigating nursing homes and in-home care options. Her strategic planning, detailed consultation, and compassionate professionalism gave our family the best possible outcomes during a very challenging time.”
Verified Google Review
“Tara Bailey is a solid gold resource for those trying to navigate the maze of elder healthcare in Florida! She is caring, professional, and super knowledgeable about the hurdles facing families who need assistance with aging parents. I don’t know where we would be without her helping us create an individualized blueprint.”
Verified Google Review
“Brevard Healthcare Navigation is a true godsend!! Tara is attentive, responsive, pro-active, and extremely experienced! Attending to elder parent care from across the country is extremely difficult, but Tara and her staff make this doable. I am not sure how I would otherwise be doing this without them being ‘boots on the ground.’”
Verified Google Review
“Within 2 hours she secured respite care on the same day and then immediately helped us navigate the home health system. She was the Captain of the ship in rough waters and brought us through to calm seas. Tara brought to us peace of mind and provided us the opportunity to be WITH our mom — a gift that can never be repaid.”
Verified Google Review
“Tara Bailey is like a beacon of hope when everything seems so dismal. Somehow, she has answers for any given situation and if she doesn’t have the answer, she certainly does network for correct information. Tara is amply qualified — she has shown this time after time and for this I am forever grateful.”
Verified Google Review
“I met Tara working in the field and she is very knowledgeable about Senior Services and resources in the community. She has guided myself with patients in rehabs and given advice when I didn’t know where to turn for answers. She has a kind heart and a passion for helping our elders. I 100% recommend Tara for helping with Seniors in Brevard!”
Verified Google Review
Professional Credentials
Professional Care Management & Patient Advocacy
Tara Bailey, MPA, CMC, BCPA, CDP, CSA®, MoCA Certified Rater, leads a team of registered nurses and care managers serving individuals and families throughout Brevard County, FL.
Mon–Fri 9:00 am–5:00 pm · 3020 W New Haven Ave, Suite 125, West Melbourne, FL 32904