Frequently Asked Questions

We offer a variety of services for those needing assistance including arranging for transportation, meal delivery, participation in physician appointments, overseeing in-home care, improving optimal outcomes, etc.

The cost of our services varies depending on the specific service requested. We offer competitive pricing and are happy to provide a quote for any service.  We generally begin with a retainer to get services started ($600).

Following the start of care retainer, we bill the responsible party at the end of each month.

We are happy to assist our veterans in enrolling at our local VA Clinic.  We have experience working with the Veteran Service Officers and understand the need of gathering the required documentation needed for filing benefits.  We are NOT employed by the Veterans Administration, but we can assist in the process of helping the veteran navigate the system.

Our care managers are skilled and have backgrounds that enable them to provide compassionate and knowledgeable services. We prioritize safety, respect, and kindness in all of our services.

We are not Medicaid specialists, though we are happy to help you understand the options you have regarding your unique situation and will refer you to people who are experts in this area.

We are open Monday through Fridays.  While we do not have office hours in the evening, weekends or holidays, we do recognize emergencies occur.  While we cannot guarantee physical coverage, we will do our best to have a care manager available for clients needing emergency room care in after hours, or being available to fax information to the Emergency Room, stay in contact with the medical staff, client and family members through and including follow up care.

We are able to do consultations via phone or zoom.  We offer packages priced for convenience in 30 minute increments up to 5 hours per month.  Consultations must be scheduled to ensure you receive the full attention you deserve.

We are private pay and not covered by insurance, unless a long term care policy designates that our services are a part of the benefits.