For Employers & HR Professionals
HR / EAP Support
Give your employees the expert healthcare navigation support they need — so they can show up fully at work and at home.
The Challenge
Your Employees Are Navigating Healthcare on Company Time
More than 53 million Americans are unpaid caregivers — and many of them are your employees. They're spending hours on hold with insurance companies, coordinating specialist appointments, managing a parent's discharge from the hospital, or trying to understand a confusing diagnosis.
The result: distraction, absenteeism, burnout, and turnover. Healthcare complexity is a workforce problem — and it's one that most EAP programs aren't equipped to solve.
Brevard Healthcare Navigation partners with employers and HR departments to provide professional, non-clinical healthcare navigation as a meaningful employee benefit.
Who We Serve
- Small and mid-size businesses in Brevard County
- HR departments seeking to expand EAP offerings
- Organizations with a significant number of caregiving employees
- Employers looking to reduce healthcare-related absenteeism
- Companies committed to employee wellness and whole-person support
The Value
Why Employers Partner With Us
Reduce Employee Stress
When employees are struggling to manage a parent's care, a spouse's diagnosis, or their own health crisis, their focus and productivity suffer. Professional healthcare navigation removes that burden.
Improve Productivity
Studies show that caregiving employees lose significant work hours to healthcare coordination tasks. Our services handle the complexity so your team can stay focused on their work.
Strengthen Retention
Offering meaningful, practical benefits signals that you value your employees as whole people — not just workers. Healthcare navigation support is a differentiator in competitive hiring markets.
Complement Existing EAP
Our services work alongside your existing Employee Assistance Program to fill the gap between mental health counseling and the hands-on healthcare coordination employees actually need.
What's Included
Services Available to Your Team
Employee Healthcare Navigation Consultations
One-on-one sessions to help employees understand their insurance coverage, find the right specialists, prepare for appointments, and make sense of complex diagnoses or treatment plans.
Caregiver Support Services
Employees caring for aging parents or disabled family members receive expert guidance on care options, facility selection, long-distance caregiving, and crisis planning — reducing absenteeism and presenteeism.
Patient Advocacy
A Board Certified Patient Advocate can attend medical appointments, review bills for errors, communicate with providers, and ensure employees' rights are protected throughout the healthcare system.
Healthcare Crisis Intervention
When an employee or their family member faces a sudden hospitalization or diagnosis, our team steps in immediately to coordinate care, communicate with providers, and plan for safe discharge.
Needs & Risk Assessments
Comprehensive assessments that identify current and future care needs for employees or their loved ones — with a written report and actionable recommendations.
Educational Workshops & Lunch-and-Learns
On-site or virtual sessions covering topics like navigating Medicare, understanding long-term care options, emergency preparedness, and caring for aging parents — tailored to your workforce.
All services provided by Brevard Healthcare Navigation are non-clinical in nature and focused on healthcare coordination and patient advocacy. We do not provide diagnosis, medical treatment, or legal services.
Let's Talk About Your Team's Needs
We work with employers of all sizes to design a support program that fits your workforce and your budget. Reach out to start the conversation.